Call center service is a part of the AppliedBalance group. We specialize in call center and customer service solutions. From inbound & outbound phone support, email support, charge back support, and/or any other custom/unique support services our clients may require.
We offer:
- 24/7 full time and shared agents.
- Order and customer service solutions
- Answering services tailored for your business
- Website/business registration
- Live website receptionist
- Live email support
- Live chat support
- Telemarketing
- Call recording
- Call monitoring & quality assurance
- Decreased costs
- CRM integration
- Quick set up & turnaround
With today’s increasing demand for faster and smarter business solutions, more and more business are choosing to outsource their customer service. In fact over 70% of web businesses use outsourced call centers and customer service solutions. By doing that, business save themselves the extensive work, set ups and costs of operating and maintaining call centers.
Each of our teams is dedicated to ensure your clients receive the most professional, warm response from each and every agent; making your clients feel safe and secure. By using professional customer care services, you are increasing your customer’s life cycle. Our support services use proven strategies to help your business get the most out of every call while keeping every customer satisfied. We have extensive knowledge in customer care problem solving, direct response products, straight sale products, rebill products and complaint resolutions.